FAQ Question
Do you send text messages (SMS)? What are the terms of your text messaging program?
Answer
Yes. Heroes Lawn Care of The Woodlands offers a text messaging (SMS) program for our customers.
Program name: Heroes Lawn Care of The Woodlands Customer Texts
What we send: Appointment reminders, visit confirmations, on-the-way notifications, invoice notices, and customer service responses. Customers who separately opt in to marketing texts may also receive occasional seasonal service notifications and promotional offers.
How you opt in: You opt in by (1) providing your mobile number on our online service request form, which discloses the program terms at the phone number field, or (2) verbally agreeing to receive texts when you provide your phone number during a service signup call or in-person conversation with our office at (832) 479-1454. Providing your phone number for service texts is not a condition of purchase. Marketing texts require a separate, optional opt-in.
Exact opt-in language shown on our online form: Directly beneath the phone-number field, before the form is submitted, customers see: "By providing your phone number, you agree to receive Visit Reminders and other transactional text messages (SMS) from Heroes Lawn Care of The Woodlands. You can unsubscribe at anytime by replying STOP. Message and data rates may apply. Message frequency varies. Reply HELP for help or STOP to cancel." A separate, optional, unchecked checkbox collects marketing-SMS consent: "I also agree to receive marketing SMS from Heroes Lawn Care of The Woodlands. Reply STOP MKT to opt out of marketing SMS." Providing a phone number is never a condition of purchase.
Message frequency: Message frequency varies based on your scheduled services.
Cost: Message and data rates may apply according to your mobile carrier plan.
How to opt out: Reply STOP to any message at any time to unsubscribe. You will receive a one-time confirmation of your opt-out, and no further messages will be sent. Reply START to resubscribe.
Need help? Reply HELP to any message, or contact us at (832) 479-1454.
Privacy: Text messaging originator opt-in data and consent will not be shared with or sold to any third parties. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy and Terms of Use.
Heroes Lawn Care of The Woodlands is independently owned and operated by Veritas Home Services LLC, a franchisee of the national Heroes Lawn Care brand.